Josh Russell

Digital Market Engagement Manager at Government Digital Service

The only USP you have is quality of service.

Josh currently resides in the UK Government Digital Service, getting companies excited about building services for citizens. Since 1996 he’s worked in product or strategy roles from Microsoft to Comic Relief, his own startups, and even a couple of years as a chef. Design in all these roles is so much more than making things pretty, or working on great experiences. Design is something you’re always doing, often unconsciously, whether it be articulating a point in an email to make it easy to respond, or creating a menu that is efficient to manage while exceeding restaurant goers expectations.