Head of Customer Experience at SAGE
The customer journey is the only journey worth taking if you fully want to understand your users”
Magnus is head of customer and user experience Design at Sage. He leads the Design team in defining processes for gathering user requirements, analysing and recommending experience Design, and overseeing the execution of guidelines to ensure consistency across the Sage product portfolio.
He brings more than 12 years of hands-on experience with all stages of user experience and product innovation, from customer research and requirements gathering, interaction Design and visual Design to prototyping, production and usability testing.